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Old 01-10-2004, 12:45 PM   #1 (permalink)
BenzWorld Junior Member
 
Date registered: Jan 2004
Vehicle: '03 E500
Location: Vegas
Posts: 16
Brakes

2003 E500 3100 miles. I experienced comoplete failure of my electrical systems while driving on a busy street in Las Vegas yesterday. Suddenly the warming lights flashed red and I had no brakes--not even back up. I had the pedal to the floor and was still rolling. Car seedmed to suddenly misfire, too. Emergency response was slow. Service departments said last night that they never heard of this before. Anyone have any stories to share. Could have been a disaster. Is this a lemon? Email me if you have any comments or questions.
Thanks.
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Old 01-10-2004, 06:38 PM   #2 (permalink)
Where's my auto-leveling?
 
AndyFracica's Avatar
 
Date registered: Sep 2003
Vehicle: '06 ML350 '03 E320
Location: Fort Wayne IN
Posts: 3,144
RE: Brakes

Quote:
VMan - 1/10/2004 1:45 PM

2003 E500 3100 miles. I experienced comoplete failure of my electrical systems while driving on a busy street in Las Vegas yesterday. Suddenly the warming lights flashed red and I had no brakes--not even back up. I had the pedal to the floor and was still rolling. Car seedmed to suddenly misfire, too. Emergency response was slow. Service departments said last night that they never heard of this before. Anyone have any stories to share. Could have been a disaster. Is this a lemon? Email me if you have any comments or questions.
Thanks.
I have never heard of that. You should have still had the hydraulic brake system which would work without any power. I wonder what went wrong.

You didn't make anybody mad did you? [:D]

How did you get stopped?

__________________
Andy

2006 ML350
723 - Pewter, 104 - Macadamia Interior, H04 - Brown Birds Eye Maple Wood, 167 Standard Non-Sport Pkg, 317 Comfort Pkg, 318 - Trim Package, 319 - Lighting Package, 320 - Entertainment Pkg, 324 - Sunroof Pkg, 580 - Std. Climate Control, 873 - Heated Front Seats, 890 - Power Liftgate, Navigation System, iPod interface kit

Modifications:

Added: Chrome Door handle cups, MB Twin Spoke 5-Spoke 18" wheels and tires
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Old 01-10-2004, 11:59 PM   #3 (permalink)
BenzWorld Junior Member
 
Date registered: Jan 2004
Vehicle: '03 E500
Location: Vegas
Posts: 16
RE: Brakes

Luckily, I had left the interstate and turned onto a major thoroughfare. I was at a stop and just begun to accelerate when the failure occurred. The car rolled to a stop. There wasn’t time to use the emergency brake. I keep thinking about what would have happened if this electrical failure had happened while I was traveling at 75 mph or trying to stop at a red light. I’m in marketing too and don’t think I have any enemies. If someone’s trying to do me in, they came pretty close.
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Old 01-11-2004, 12:08 AM   #4 (permalink)
Where's my auto-leveling?
 
AndyFracica's Avatar
 
Date registered: Sep 2003
Vehicle: '06 ML350 '03 E320
Location: Fort Wayne IN
Posts: 3,144
RE: Brakes

Quote:
VMan - 1/10/2004 12:59 AM

Luckily, I had left the interstate and turned onto a major thoroughfare. I was at a stop and just begun to accelerate when the failure occurred. The car rolled to a stop. There wasn’t time to use the emergency brake. I keep thinking about what would have happened if this electrical failure had happened while I was traveling at 75 mph or trying to stop at a red light. I’m in marketing too and don’t think I have any enemies. If someone’s trying to do me in, they came pretty close.
Yes that is very scary. I'm glad that you are all right.

I'm assuming that you haven't heard anything fromthe dealer yet?
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Old 01-11-2004, 11:49 AM   #5 (permalink)
BenzWorld Junior Member
 
Date registered: Jan 2004
Vehicle: '03 E500
Location: Vegas
Posts: 16
RE: Brakes

No. But service and sales have been very responsive and concerned so far. On night of incident, no vehicle was available so they rented me a car. Yesterday (next day) I went to dealership and they found me a MB loaner.

As anyone would be, I am completely out of my comfort zone with respect to the vehicle. No one expects that any road worthy vehicle would virtually shut down while in use. Again—even the back-up hydraulic brakes failed completely. This vehicle should be returned to the manufacture immediately. Hopefully safety will be of primary concern to MB. My expectation is that the potential human disaster I experienced as a result of the new E500 will be mitigated with swift and appropriate action on the part of Mercedes Benz and the dealership. The car should be replaced immediately.
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Old 01-11-2004, 12:06 PM   #6 (permalink)
Where's my auto-leveling?
 
AndyFracica's Avatar
 
Date registered: Sep 2003
Vehicle: '06 ML350 '03 E320
Location: Fort Wayne IN
Posts: 3,144
RE: Brakes

Does Nevada have a lemon law?

Most of the states that have them require three to four attemps at fixing the problem before replacement. Unless you can make a convincing case for immediate replacement or trading it for a 2004 model.
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Old 01-11-2004, 12:51 PM   #7 (permalink)
BenzWorld Junior Member
 
Date registered: Jan 2004
Vehicle: '03 E500
Location: Vegas
Posts: 16
RE: Brakes

Nevada Lemon Law? 30 days in the shop or four attempts to correct. How can anyone look me in the eye and tell me

1. What actually caused a complete electrical failure to a brand new $60,000 vehicle that was delivered to a consumer 3 months ago?

2. How can you be certain that this won't happen again?

3. Would you let a loved one drive a vehicle with this history of complete brake failure?

This saga should begin tomorrow after Service looks at vehicle.
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Old 01-11-2004, 01:01 PM   #8 (permalink)
Where's my auto-leveling?
 
AndyFracica's Avatar
 
Date registered: Sep 2003
Vehicle: '06 ML350 '03 E320
Location: Fort Wayne IN
Posts: 3,144
RE: Brakes

Quote:
VMan - 1/11/2004 1:51 PM

Nevada Lemon Law? 30 days in the shop or four attempts to correct. How can anyone look me in the eye and tell me

1. What actually caused a complete electrical failure to a brand new $60,000 vehicle that was delivered to a consumer 3 months ago?

2. How can you be certain that this won't happen again?

3. Would you let a loved one drive a vehicle with this history of complete brake failure?

This saga should begin tomorrow after Service looks at vehicle.
I completely understand how you feel, I would feel exactly the same way.

Let me know how you make out. [:)]

Good luck
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Old 01-12-2004, 03:21 PM   #9 (permalink)
BenzWorld Junior Member
 
Date registered: Jan 2004
Vehicle: '03 E500
Location: Vegas
Posts: 16
RE: Brakes

Local dealer just called and said the SBC failed. They plan to replace and return car in a few days after road test. Service agent said he has never seen this before. Any thoughts?
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Old 01-12-2004, 06:16 PM   #10 (permalink)
Where's my auto-leveling?
 
AndyFracica's Avatar
 
Date registered: Sep 2003
Vehicle: '06 ML350 '03 E320
Location: Fort Wayne IN
Posts: 3,144
RE: Brakes

Quote:
VMan - 1/12/2004 4:21 PM

Local dealer just called and said the SBC failed. They plan to replace and return car in a few days after road test. Service agent said he has never seen this before. Any thoughts?
I am not familiar with the initials SBC. What do they stand for?
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