My local dealer is the opposite of most. They do excellent free car washes and actually do pretty good detailing too. It's mechanical stuff they have no clue about. Scary when you own a car not known for it's reliability.
WOW!!!! These answers puzzle me. So you take delivery of your new car, And get it home so you can do it YOURSELF, and apon a good wash ,you find under ALL of that DIRT, is a scratch, or a small dent that you missed at the STEALER. SOOOOO!!! you take it back to the dealer and TRY telling them that you didn't do it, IT must have been there when they delivered it.GOOD LUCK WITH THAT ONE!!!!!!!! PLEASE don't get me wrong, I LOVE buying a new car or truck, I have been LUCKY enough to do it many times in my life!!! If the dealer screws up the car don't accept it. Its just that simple. just my 2 cents worth!!!!!!!!!
I totally see your point. I think it's a case of "your d*mned if you do, d*mned if you don't".
Leave the car dirty, miss a spot or two (or worse). Have them wash it and you still might miss damage they do during the wash / wax (some damage is only viewable in direct sunlight). Also, if they use a filler (glaze), there could be swirl marks they're covering up. Not an easy fix on a ceramic clear.
I actually think that washing the car yourself is the best way to find defects. When we picked up my wife's car it was perfectly clean, but what I didn't notice on the lot was small nicks that had been touched up. Also, because it was a leftover 2004, there were some water spots that actually etched the clear coat ever so slightly.
I didn't notice this stuff until I washed it and dried it myself. I wonder if for my next purchase I should wash the car myself on the lot...
My local dealer is the opposite of most. They do excellent free car washes and actually do pretty good detailing too. It's mechanical stuff they have no clue about. Scary when you own a car not known for it's reliability.
Does this apply to the house of imports in Orange County? (autocenter drive)
When i got my car inspected, they washed it (i didn't know it was free, first time MB buyer here). I have a 99' E320, should i not go there to get it washed then?
TY
Do NOT let the dealer detail it...they'll use them dirty rags and you'll get swirl marks.
Give your car some love--clean, wash & wax it yourself.
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2006 ML350, Pewter/Black Leather, Navigation System, Sunroof Package, Trim Package, Entertainment Package, BBE Maple Wood, Rear Side Airbags, Trailer Hitch, Heated Front Seats, Power Liftgate.
I think ya'll are being too tough on the dealer's ability. Leave the ball in their court. From Acura to Toyota, all of the local dealers I have worked for wash NEW cars carefully by hand for delivery. Indeed, you don't want to take a dirty car, clean it yourself & find imperfections & then expect the dealer to remedy.
The approach I would take is to let the salesperson & sales manager know that you're very particular about your car's finish & for them to do it properly & carefully, using no mechanical washing or buffing. Then, when taking delivery, preferably on a weekday during service department hours, go over the car very thoroughly, being a little bit kind as nothing is PERFECT. Let them remedy things that can be made perfect.
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'87 300E: sold after 11years @ 230k & still on the road somewhere in rural Tennessee.
'94 C220 with 93k totalled 10/06 by hit & run broadsiding monster truck: not a scratch or bruise for me
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