Date registered: Jan 2013
Vehicle: 2000 E430
Location: Belcarra, B.C.
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Juans Auto--Fabulous Mercedes Service in Richmond
I had my 2000 Mercedes E430 serviced at Juan's European Auto Repair in Richmond yesterday. He did a fabulous job and saved me $2,750 compared to the quote I received from the Mercedes Benz dealer on Boundary Road in Vancouver.
I have been taking my car in for service at Mercedes in Burnaby for 7 years. Not anymore. In Dec 2012 I took my car into Mercedes for an oil change and because my left rear brake was smoking. $450 later Mercedes told me my brakes seemed fine. ( expensive oil change.) Two weeks later, my left rear brake was smoking!! I took it back to Mercedes and $300 later they told me I needed new rear brakkes including new rear calipers. They gave me a quote of $2,000. I also had a banging noise coming from the front suspension. After a $200 alignment, Mercedes said they couldn't pinpoint the source of the noise, so if I really wanted the noise to go away, the only solution would be to replace the entire front suspension on both sides at an estimated cost of $2,000!!! This didn't seen right to me considering that the left front suspension was fine and the car only has 156,000 kilometers. So after paying Mercedes $950 for an oil change, an alignment and a brake inspection, I drove away with a banging front suspension and bad rear brakes! What a joke!!
Enter Juan, at Juan's Auto Service in Richmond. I took my car into Juan, he put it on a hoist, and showed me what was wrong with my suspension. He asked me to put my fingers on the front swaybar and it was easy to feel the play and knocking of the bar. Case solved. ( Why Mercedes Benz couldn't figure this out is beyond me). Because I had overheated the rear brakes, I asked Juan to install brand new rear calipers, discs and pads plus fix the front suspension. Total cost for everything was $1,253 v.s. the $4,000 that Mercedes Benz in Burnaby wanted. Juan did the entire job while I waited and was proud to show me the Porsches in his shop as well. (Take your 911 to Juan's as well.)I highly recommend Juan's Auto Service in Richmond for excellent work at great prices!