BenzWorld Junior Member
Date registered: Oct 2011
Location: Vancouver, BC
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Otto (Euro Otto Sport in Port Coquitlam) seems like a great guy. A friend of mine told me a story about him. He was having trouble with a noise from his rear suspension in his Jetta. Otto (Euro Otto Sport) spent hours working on it and was unable to diagnose the problem. No charge for labour as he was unsuccessful.
My experience with him yesterday: Parts and Labour $750 for a thorough inspection of car, stem to stern. Plugs and wires were replaced (12 of them on a C280). He was very easy to deal with. He doesn't deal with charge cards or debit, so on the phone I asked him the total so I could stop by the bank. He told me not to worry, just come get the car, and pay by cheque, or mail in a cheque when I got home.
Furthermore, I had prearranged with my dealer as part of the sales contract that the dealership would reimburse me for the cost of bringing the car up to snuff. So Otto told me not to worry. He would deal invoice the dealership directly. He's a bit of a character, but trustworthy. He won't scam you. He reported a few things on my car that would need attention soon, but didn't pressure me into doing things that he felt could wait.