m.e.g , and others,
Thank you for your input and encouraging words ,but my frustration grow bigger and I took the car to the local Mercedes service. Here is the story...They quoted me installation only(of my window regulator) $375.Not bad , considering it's benz service. I dropped of the the car in the morning, very polite assistant manager took all the information and after evaluation she even gave me a $100 discount because I already did lot of the work by taking the panels of.Wow, I thought to myself, this is too good to be truth.She said,changing regulator is still lot of work and they should be done in few hours.I left the dealer all happy, but happiness didn't last long.On the way home, I received call from the "very polite" assistant manager, she said that her manager wont touch the car because regulator is used part and they don't want to be liable if any problem occur.I started literally to beg her to take the car because I didn't know where to go with it and if I have to buy new regulator I would go that route as well.She put me on the hold to speak to her manager, after short wait she said they would do me a favor this one time, but I would have to pay full quoted price($375).Needles to say I was delighted again that finally I'll have my car fixed. Around 5pm I received call thinking my car is finished, but it was her saying that mechanic couldn't finish today , it will be done tomorrow.Next morning there was a call, it was her, finally she said the window is repaired the car is finished!...Sorry about the long story guys , but here comes the final part.... I said to her" great that means I can finally open my soft top" she said "No the soft top STILL doesn't work, there must be some other issue, if you want us to take a look at that,let me know".....
I was speechless, I never had issue with the soft top before, it only didn't retract fully because rear window wont go down.
So, now I have working window, but the soft top is broken.I think they did it, deliberately or by negligence.
Before I took to the dealer, soft top would unlatch and start to go up , but it will stop at some point way up in the air.
Now when i press the button, it unlatches , but that's it.
All I can hear and see is that painted plastic cover(where the headrests are) on the back is trying to flip , but it seems like is "slipping" for lack of better words.
Sooo.... I'm back here again , begging for your help .