Date registered: Mar 2006
Vehicle: 2005 CL65 AMG, 2007 Ferrari F430
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That sounds beyond mObridge issue, even on their software. It could be a install issue as well. Possibly an loop order problem that can be resolved with a STAR DAS. In any event, updating your software will not be anything negative, only positive.
You have a Siemens head unit, which does have special considerations. You are welcome to write to us from our website (see this screen name), and we may be able to assist you further. Unfortunately there are a lot of dealers selling the mObridge brand that should not be. Hopefully this is not your case.