| Why do you keep going back to the same dealer who continues to give you bad service? Go above the service manager to the dealership owner(s) and have a chat with him/her/them about your experiences. If the owner is with the program at all, he/she/they will start offering you stuff and keep an eye on the service manager.
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"One anecdotal story does not constitute a statistic."
"You know the Germans make good stuff" -Vince Offer
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