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Old 05-31-2008, 12:43 PM   #13 (permalink)
Blakebenz
BenzWorld Newbie
 
Date registered: Apr 2003
Vehicle: 2003 C230k, 2002 SL500 silver arrow
Location: Dallas, Texas
Posts: 4
Quote:
Originally Posted by Buellwinkle View Post
I did that once, called them on New Years day for a flat tire via TeleAid, took about 20 min to make the call, they said they would come out. I got bored after 15 minutes and called AAA. AAA came in about 20 minutes, spent about 30 minute trying to figure out how to change the flat (C-Coupe with deflated spare) and I was on my way, during that whole time, MB never came or called back. So would I depend on MB roadside assistance or Tele-Aid, never, to me it's a totally useless service, more of a marketing gimick. Maybe in your area it works, in So Cal it's just marketing.
i very much disagree with you on what you just wrote and quite frankly that experience you had doesnt really speak for the broad population who actually use this service, i have used them several times for an older...85 S class, and they were always there, in all fairness they sometimes take a while just like any other roadside would, you have to put into consideration how many other customers they cater to though and no I personally dont think its a "marketing gimick" they actually do help people.
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