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Old 05-13-2008, 02:50 PM   #1 (permalink)
rawimpact
BenzWorld Member
 
Date registered: Oct 2006
Vehicle: 1999 E320
Location: Orange County
Posts: 65
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Exclamation Dealership chipped my car

Ok so i go to the dealership to go get a parking light bulb. They asked me if i wanted a car wash, and i always thought they did a good job. I agreed to it because i just bought some new 16'' wheels and wanted to see them shine. Once i got my car i noticed a HUGE chip on my front hood. I talked to them saying the chip was from the car wash. The service manager came and told me that they would paint the whole hood, but i would have to wait until Monday. I made sure to get a written statement, and he gave me his card with "paint new hood" and his signature. I am fine with this solution, but worried that the color of the car's hood will be slightly off compared to the rest of the body. Thoughts suggestions?

BTW, this was at the Mercedes dealership in Buena Park, CA.

The chip is about 1 1/2 inches long... it's quite large and noticeable.



The new wheels



Last edited by rawimpact : 05-13-2008 at 03:00 PM.
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