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Old 05-09-2008, 12:21 PM   #14 (permalink)
wacsr7431
BenzWorld Junior Member
 
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Date registered: May 2008
Vehicle: 2002 ML320
Location: Virginia
Posts: 6
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Ok Folks, here’s the deal, Picked the ML320 up this morning. It’s fixed and starting just fine. Shop replaced Drive Authorization Module (FBM), said I should not have anymore problems with it. Total COST…..$411.99. 2 things…. (1) I was expecting it to be much more, I’m glad it wasn’t. (2) After going up and down this site it is obvious that MB knows that this is a problem. It is very disappointing that they (MB) has not MANNED-UP and took responsibility for this issue. I know a RECALL can be very costly, but it also says that the company cares and is concern about their customers. It is definitely, definitely! sending the wrong signal to the consumer. When you charge as much for an automobile as they do, you should not have to worry about MB having your back. This is poor, one might encounter something like this from Kia or Hyundai….but it’s unacceptable from Mercedes Benz. Someone needs to be fired!
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