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Old 09-18-2007, 09:11 AM   #4 (permalink)
trout
BenzWorld Member
 
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Date registered: Jul 2006
Vehicle: B Class 200SE
Location: Salisbury UK
Posts: 139
Quote:
Originally Posted by oldie
It really is important to fill this in if you have any complaints after buying the car. As another forum member pointed out, the salesman will not receive his commission if he does not score highly enough. Following my concerns re door mirror (see separate post), I made some critical points on the questionnaire. I had the salesman ranting on the phone to me at 8.00 am this morning re my negative comments and how it had cost him thousands. What a cheek! Yet another call to the sales manager will follow...
I had a delivery problem a year ago ,MB's fault not the garage, I said I would give a bad report the salesman who was very good said it went against the garage and when I collected the car offered a free service.I told him I was not interested but would not send the questionaire off ,if he knocked £400 off the price .He did this after consulting his boss.
Maybe I should have tried for a £1000.
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