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Old 09-14-2007, 06:29 AM   #21 (permalink)
Derek Lecours
BenzWorld Extremist
 
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Date registered: Dec 2006
Vehicle: B 200 & Audi A6
Location: Lac Hughes, Quebec, Canada
Posts: 1,174
Quote:
Originally Posted by kdbcom
Y es but just a typical cop-out letter.

Strange I did not get a survey form regarding customer service. In every other dealing I have had with M/B I have had a survey form. I wonder why ?????
These surveys are so much bull. My Audi survey was the best! My sales rep had all these past surveys on his desk. If you said anything negative about them it was passed around for all to see. The rep explained it's best if you give a glowing response to their service or else the next time you come in for service watch out because we all know what you said about us!!! Derek

Last edited by Derek Lecours : 11-05-2007 at 08:10 AM.
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