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Originally Posted by Boschk After many weeks and hours of non-stop follow-up, MBUSA, working with the dealer that fixed the damage caused to my car by a defective harmonic balancer that exploded, I recieved a check for the full repair (over $2,000)!
While it did take too much effort to get it done, I'm still pleased that MBUSA decided to listen to reason and do the right thing. Thanks for taking the high road MB. When I'm ready for a new car, I may just stick with the brand. |
Weeks and hours of nonstop followup is a lot.
MB should have just fixed it immediately. But good one.
I am glad for the happy ending.