I had the same convertible problem as you. However, before reading this the dealer sent me to a fab shop. They took the convertible handle apart and the spring popped out. They removed the handle and we put the top down. They said they'd get back to me in a few days to fix it. It's been six weeks. I have the part but not a diagram. I've even called the dealer in Carlsbad (I left a message for two service managers), but no one's calling me back. What do I do???