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Old 02-09-2005, 11:19 AM   #6 (permalink)
mark11
BenzWorld Member
 
Date registered: Oct 2004
Vehicle: 2005 RENNtech SL600
Location: New York
Posts: 195
RE: Is Mercedes the place to spend $150,000?

Ok, Ok, my turn. Did any one else see the Robb Report this month? What do you think car of the year was? The Aston Martin DB9!! Find the review, read it and weep, since the SL didn't come close to first place. Now, as far as the MB service at the dealer level, my dealer is fantastic. The mechanics wear long coats ands gloves like doctors. Abloutely nothing hits the floor, in fact I could eat my lunch off the floor of the shop!! No ungloved hand ever touches a car and customers are always welcome to inspect the shop facility at any time. Most dealerships would never allow a customer into the shop area, but this dealer is proud to offer such a comforting service. And I must say, it is nice to be able to visit your car in various stages of repair or adjustment. I am a curious sort and somewhat of an enthusiast when it comes to this stuff so I really enjoy this kind of customer service. Also, my dealer regularly fights with MB on behalf of their customers. Even if they are unsucessful at getting MB to cover a repair, they often pay for it themselves because they want to keep you happy. Now, hearing Lovin, I almost feel guilty that my dealer is so accomodating and I cetainly will be more greatfull from this day forward. As for MB quality...well, you have all seen my posts regarding the 2005 command so I won't go on any further about that. I do however like just about everything else. So, MR. MB, corporate dude...why are you ruining my ownership experience by not supporting the dealer and making me feel like a moron everytime I call? I totally agree with Lovin that on this level, they fail miserabley!! I do appologize to anyone out there that may in fact be a moron, no offense intended. Unless of course you are the MB engineer that designed the 2005 command. In that case I retract my appology just for you.
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Mark
2005 RENNtech SL600
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