[jpturner]

OKay here's the story.... Yesterday I though it would be real nice to order a chrome handle strip from For My Mercedes .com. I placed the order but...

Received: 09/21/2004 at 17:03PM PDT

Hello Paul,

Suppier in Germany sent me the wrong trunk handle covers. So there will be a delay in filling your order. Let me know if you can wait 2-3 weeks.

Sorry for the inconvenience.

Jerry

I replied,

Wednesday, September 22, 2004 10:50 AM

Jerry,

I have heard only good things about your company from the benz-world forums. However a "temporary out of stock" notice would have been more
professional before I placed the order. In any case I am not in a hurry, but would expect some accommodation in regard to a reduction in price or free overnight shipping when you have stock.

Please reply forthwith so I can decide if I wish to cancel the order.

Paul Turner
Fresno, CA

He did...

Received: 09/22/2004 at 08:56AM PDT

Consider your order cancelled.

Jerry,


All I could do was laugh, however I think as the CUSTOMER it would have been more professional to just say NO and have me lump it. Some busineses don't get it or don't care. I don't think Jerry wants my business.

(Don't worry Jerry, I'm sure no one will read this) [:)]